Privacy Notice
RxAppeal LLC helps patients appeal insurance denials for medications. This notice explains how we handle your information.
What we collect: your contact details; insurance information; denial letters; medical records you authorize us to obtain; and notes about your case.
How we use it: only to work on your coverage request: preparing, filing and following up on prior authorization, exception and appeal requests for you.
Who we share it with: only the people needed for your case: your doctors, pharmacies, insurer or health plan, pharmacy benefit manager, and independent review organizations, plus service providers that store or transmit data for us under written confidentiality and security agreements (business associate agreements where applicable). We do not sell your information. We do not use it for advertising or marketing. We do not share it with drug makers unless you separately agree in writing.
How we protect it: encrypted storage and transmission, two-factor login, access limited to people working on your case, and secure deletion when no longer needed.
How long we keep it: for 7 years after your case closes, or as required by law, then we securely delete it.
Your choices: you can ask for a copy of what we hold, ask us to correct it, or revoke your authorization at any time by emailing [email protected]. Revoking stops future work but does not undo actions already taken.
Website: our site does not use analytics, advertising pixels or trackers.
If something goes wrong: if your information is ever exposed without permission, we will notify you as required by law.
Contact: [email protected].
Last updated: November 10, 2026